Privacy Policy

Monster Vertical Power (“Monster Vertical Power,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, fill out a form, register for training or events, respond to advertisements, or otherwise interact with us online or offline.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, register for a program, sign up for an event, respond to an advertisement, or request information, we may collect:

  • Name 
  • Parent or guardian name 
  • Athlete name 
  • Email address 
  • Phone number 
  • Mailing address 
  • Date of birth or age 
  • Sport and training interests 
  • School, team, or club affiliation 

Athlete and Performance Information

In connection with training, evaluations, combines, and performance reporting, we may collect:

  • Height, weight, and age group 
  • Vertical jump, speed, agility, broad jump, and related testing results 
  • Progress data 
  • Attendance and participation records 
  • Training notes and program history 

Payment and Transaction Information

If you purchase services, register for programs, or pay for events, payment information may be collected and processed by third-party payment providers. We do not store full payment card information on our own systems unless specifically stated.

Website and Device Information

When you visit our website, we may automatically collect:

  • IP address 
  • Browser type 
  • Device type 
  • Operating system 
  • Pages viewed 
  • Time spent on pages 
  • Referral source 
  • Cookies and similar tracking technologies 

Social Media and Advertising Information

If you interact with our advertisements or social media pages, including Instagram and Facebook lead forms, we may collect:

  • Your name 
  • Contact information 
  • Responses submitted through ad forms or messaging 
  • Information about your interaction with our ads, pages, or content 

2. How We Collect Information

We collect information:

  • Directly from you 
  • From parents or guardians registering athletes 
  • Through website forms 
  • Through event registration forms 
  • Through social media platforms and lead ads 
  • Through scheduling, payment, or ecommerce platforms 
  • Automatically through cookies, pixels, analytics tools, and similar technologies 

3. How We Use Your Information

We may use your information to:

  • Provide training programs, combines, evaluations, and related services 
  • Register athletes and families for events, clinics, memberships, or programs 
  • Communicate with you about scheduling, registration, results, and support 
  • Send confirmations, reminders, updates, and service-related messages 
  • Respond to inquiries and requests 
  • Send promotional emails, texts, or offers, where permitted by law 
  • Improve our training services, website, marketing, and customer experience 
  • Track performance progress and provide athlete reports 
  • Process payments and manage transactions 
  • Maintain internal business records 
  • Comply with legal obligations and protect our rights 

4. How We Share Information

We do not sell your personal information.

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processors 
  • Website hosting providers 
  • Ecommerce platforms 
  • Scheduling and registration software 
  • Email and SMS communication providers 
  • Customer relationship management (CRM) platforms 
  • Analytics providers 
  • Advertising and social media platforms, including Meta platforms 
  • Coaches, evaluators, or staff involved in service delivery, as needed 

We may also disclose information:

  • To comply with applicable law, regulation, subpoena, or legal process 
  • To protect the rights, safety, and property of Monster Vertical Power, our users, or others 
  • In connection with a business transfer, merger, sale, or restructuring 

5. Email, Text, and Marketing Communications

If you provide your contact information, we may send you:

  • Program updates 
  • Registration confirmations 
  • Training reminders 
  • Promotional offers 
  • Event announcements 
  • Follow-up messages related to your interest in our services 

You may opt out of marketing emails by clicking the unsubscribe link in the email. You may opt out of text messages by replying STOP, where applicable. Even if you opt out of marketing messages, we may still send service-related communications.

6. Minors and Children’s Privacy

Monster Vertical Power provides services to youth athletes. In many cases, information about a minor athlete is submitted by a parent or legal guardian.

We do not knowingly collect personal information directly from children under 13 without parental or guardian involvement or consent, as applicable. If you believe we have collected information from a child in a manner that violates applicable law, please contact us and we will take appropriate steps to address the issue.

Parents and guardians are encouraged to supervise their child’s online interactions and submissions.

7. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to:

  • Improve website functionality 
  • Analyze traffic and usage 
  • Measure ad performance 
  • Retarget website visitors with relevant advertising 
  • Improve user experience 

You can adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

8. Data Security

We take reasonable administrative, technical, and physical measures to help protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services 
  • Maintain business and training records 
  • Comply with legal, tax, accounting, and operational obligations 
  • Resolve disputes and enforce agreements 

10. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to the personal information we hold about you 
  • Request correction of inaccurate information 
  • Request deletion of your information 
  • Opt out of certain marketing communications 
  • Request information about how your data is used 

To make a privacy-related request, contact us using the information below.

11. Third-Party Links and Services

Our website, social media, and communications may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies separately.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Monster Vertical Power
400 N. Church Street. Unit 502
Charlotte, NC 28202
info@monsterverticalpower.com
704.912.9001
www.monsterverticalpower.com